Frequently Asked Questions

ORDERING	What if I don't like my order?
	What is your return/exchange policy?
	Whoops! I made a mistake in my order (typo or incorrect details)
	Can I include a gift message in my order?
	Can I see a proof of how my gifts will look before shipping?

PHOTO INFO	What makes a good photo?
	Can I upload something other than a human, like a pet?

SHIPPING	What are the holiday shipping cutoff times?
	How long will it take to get my order?
	Do you ship internationally?
	Can I change my shipping address after I've placed my order?

PRODUCT	How is my order packaged?
	Do your prints come framed?
	What's your printing process?
	What's the paper quality?
	My street/road is missing from the city map. Why?